Module+24000+XI+Vocabulary

XI. Module 24000 Vocabulary sw

A type of quality cost incurred to determine whether products and services are aligned to customer requirements, such as inspection and field testing costs. Activities performed by an organization to prevent or detect reduced quality. Costs of performing control activities within an organization. Costs that exist because of the possibility of poor quality. A product that fails to conform to specifications. A program in which organizational employees identify and describe problems that interfere with the accuracy of their job performance. Costs incurred due to failure of conformance to requirements or customer satisfaction needs after delivery to customer. Activities performed by an organization or its customers in response to reduced quality. Costs incurred by an organization when failure activities are executed. As a means of employee motivation, compensation is given for measurable performance gains in such areas as sales, cost reductions, and customer satisfaction. Most often, the compensation is given to employee teams for achieving specified goals. Opportunity costs that result from poor overall quality. Products or services that fail to conform to specifications or customer needs Cost availability through a firm’s accounting records. Expenditures incurred to prevent poor quality or errors in products or services. A product that meets or exceeds customer expectations. Precise conformance to a set target value. Zero tolerance for error. Having no flaws or errors.
 * __ Appraisal Costs __**** : **
 * __ Control Activities __**** : **
 * __ Control Costs __**** : **
 * __ Costs of Quality __**** : **
 * __ Defective Product __**** : **
 * __ Error Cause Identification __**** : **
 * __ External Failure Costs __**** : **
 * __ Failure Activities __**** : **
 * __ Failure Costs __**** : **
 * __ Gain Sharing __**** : **
 * __ Hidden Quality Costs __**** : **
 * __ Internal Failure Costs __**** : **
 * __ Observable Quality Costs __**** : **
 * __ Prevention Costs __**** : **
 * __ Quality Product __**** : **
 * __ Robustness __**** : **
 * __ Zero De fects__**** : **